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SUMMARY OF SUCCESS

Our processes, tools, and expertise has been integrated into thousands of projects and services, worth over $5 Billion.  Our team has collaborated with every level of Public Organizations (including Federal agencies, Military, State’s, City’s, Universities, School Districts, Hospitals, etc.) and Private Organizations alike (including Fortune 500 companies). Over the past 20 years, we have applied our knowledge and expertise to tackle difficult challenges in numerous organizations.

RESULTS

200:1 ROI –  Users have documented an average return of $200 for every $1 invested in our services

60% reduction in Client Administrative Costs
50% reduction in Project Management Efforts
35% reduction in Project Delays
99% reduction in time spent Evaluating Proposals
45% reduction in Change Orders
99% increase in Customer Satisfaction

CASE STUDIES

Value in Procurement of Large Scale Services

Material Recovery Facility (MRF) Services
The City of Phoenix

The City of Phoenix Public Works Department owns two facilities used to produce single stream recyclable material. The City partnered with ASU to re-compete the contract for facility operation services with the intent of improving performance and increasing revenues.

The City found the interview process used in Expertise-driven Project Delivery (XPD) to be highly successful in identifying the expertise of bidders. Each team brought operations personnel for individual interviews and answered questions regarding their planned operation approach and risk minimization strategies.

The Value Added portion of the RFP process allowed the bidders to propose additional scope and services that would benefit the City. Due to this process, the awarded vendor was able to offer capital improvements valued at $2.3 million to upgrade certain processing equipment.

Cost Impact: increased to $80M net revenues

Value Added Impact: $2.3M capital improvements

 

Type: Services

Vendor: ReCommunity

Location: Phoenix, Arizona

 

Contract: $48,707,806

 

Start Date: December 2012

Duration: 10 years

REFERENCE:  Chuck Hamstra, City of Phoenix | chuck.hamstra@phoenix.gov

Optimization of the Design Process

UNIVERSITY OF ALBERTA, UNIVERSITY OF ALBERTA
Design for Redevelopment of an Iconic Building on Campus

The Expertise-driven Procurement and Project Delivery (XPD) approach was used to select a design team for redevelopment of a 330k SF historical building. A phased selection process was used to assemble design team in 3 components to achieve the most advantageous team (Architectural, Mechanical, and Electrical).  The Owner and Vendor have seen XPD optimize the design process in many ways:

  •  Increased efficiency has been achieved via a faster response time for interactions between Client and Vendor.
  • Risk-focused performance measurement has aided the team in identifying key risks, collaboratively establishing mitigation strategies, and transparently tracking progress throughout design development.
  • Design Reports have been on time, met requirements, and had high Client satisfaction.

Best Value Impact:

  • Quicker response time for client and designer interactions
  • Improved interactive agreement for design direction
  • Real time risk tracking during design development

 

Type: Design

Architect: Stantec

Location: Edmonton, Canada

 

Contract: $3,550,000

 

Start Date: March 2012

Completion Date: February 2013

REFERENCE:  Hugh Warren, Executive Director of Operations & Maintenance
hugh.warren@ualberta.ca | 780-492-6405

INDUSTRIES

Our processes have been applied in many different industries, such as:

Design, Engineering, Facilities, And Construction

Design, engineering, facilities, and construction

Examples include: hospitals, education, scientific labs, infrastructure, technology, capital projects, buildings, renovations, custodial, maintenance, roofing, building systems, demolition, waste removal, recycling, landscaping, and furniture. We have expertise in all delivery methods, including DB, DBB, CMAR, IPD, JOC, and IDIQ.

IT Services

IT Services

Examples include networks, multimedia, hardware, software, technical support, and data storage.

Business And Administrative Services

Business and administrative services

Examples include health insurance, financial investment services, dining and food services, document management, online classes, marketing services, transportation, and medical services.

INDUSTRIES

Our processes have been applied in many different industries, such as:

Design, engineering, facilities, and construction
Examples include: hospitals, education, scientific labs, infrastructure, technology, capital projects, buildings, renovations, custodial, maintenance, roofing, building systems, demolition, waste removal, recycling, landscaping, and furniture. We have expertise in all delivery methods, including DB, DBB, CMAR, IPD, JOC, and IDIQ.

IT Services
Examples include: networks, multimedia, hardware, software, technical support, and data storage.

Business and administrative services
Examples include: health insurance, financial investment services, dining and food services, document management, online classes, marketing services, transportation, and medical services.